Expert Zoho help. No ticket queue.
Beam Help gives your team direct access to Zoho specialists — by email or live chat — in English, Italian, Spanish, and French. Answers in minutes, not days.
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That’s usually a workflow criteria mismatch. Three quick checks:
- Setup → Workflow Rules → check “Execute On”
- Confirm rule criteria match the lead-source field
- Check “Rule Triggered” logs for the last 24 h
Why teams choose Beam Help
Built for businesses that need answers — not links to documentation.
Answers in minutes
Live responses during business hours. No auto-replies, no generic doc links, no ticket queues.
Deep Zoho expertise
CRM, Books, Campaigns, Desk, Projects, Inventory, Analytics — we cover the full Zoho suite.
Four languages, one plan
Support in English, Italian, Spanish, and French. Whichever your team prefers.
Stop waiting. Start solving.
Traditional Zoho support is built for the tier-one ticket queue. Beam Help is built for the answer.
Traditional support
- Wait 24-48 h for a first reply
- Tier-one agent reads from the same docs you already found
- Re-explain context with every escalation
- One language, one time zone
- Per-ticket pricing, opaque billing
Beam Help
- Median response under 2 minutes
- Specialist answers, with sources cited inline
- Full conversation history kept per project
- English, Italian, Spanish & French — same plan
- Transparent credit packs & flat monthly Pro
Up and running in three steps
- 01
Connect
Create your workspace and invite your team — takes 3 minutes.
- 02
Ask
Send a question by email or open a chat. Write in any supported language.
- 03
Resolved
Get a clear, actionable answer with sources. We follow up until it's fixed.
“We replaced our internal Zoho task queue with Beam Help. Answers in two minutes, not two days. Our team got their afternoons back.”
Scalarly Operations
Zoho CRM & Books partner · 12 clients
Simple pricing. No surprises.
Start free. Pay only as you scale.
50 credits per month. Email & chat. Up to 3 seats.
- 50 credits / month
- Email & chat
- 4 languages
- Up to 3 seats
500 credits per month. Priority queue. All four languages.
- 500 credits / month
- Priority queue (sub-2 min)
- Email & chat
- Unlimited seats
Frequently asked
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