Zoho Contracts is a separate Contract Lifecycle Management platform, not a module within Zoho Desk. To view all your contracts, you'll access the Contracts application directly and use its built-in list views to filter and display the complete contract inventory.
Why this matters
If you manage service agreements, SLAs, or vendor contracts, you need a quick way to see everything at a glance. The contracts list page gives you a centralized view of all agreements, organized by status and other criteria, so you can track obligations, renewal dates, and approval workflows without hunting through individual records.
Step-by-step
Step 1. Log into your Zoho Contracts account and navigate to the contracts list page. This is your main hub for viewing all stored agreements. [1]
Step 2. Look at the top-left corner of the contracts list page. You'll see a dropdown menu showing predefined views. [1]
Step 3. Select the "All Contracts" view from the dropdown. This displays the complete list of all contracts in your repository, regardless of status or other filters. [1]
Step 4. Each view filters contracts based on preset criteria, so if you want to narrow results further, choose a different predefined view from the same dropdown—for example, to see only contracts in a specific stage of the lifecycle. [1]
Step 5. Once you have your list displayed, you can sort or search within the results. Use the search functionality to locate contracts by name, counterparty, or other fields if you're looking for something specific. [4]
Step 6. If you need to perform bulk actions on multiple contracts, you can select a range using the Shift key to streamline your workflow. [4]
Common pitfalls
The most common mistake is looking for contracts within Zoho Desk itself. Zoho Contracts is a standalone application, not integrated into Desk by default—though the two can be connected via Zoho Flow for automation (for example, to sync SLA data). [7] Make sure you're accessing the correct product. Also, remember that predefined views filter based on preset criteria, so if you don't see a contract you expect, check which view is currently selected; switching to "All Contracts" will show everything.
What to check
- Confirm you're logged into Zoho Contracts, not Zoho Desk, and that the "All Contracts" view is selected in the top-left dropdown.
- Verify the contract count displayed matches your expectations; if numbers seem low, check whether a restrictive view is still active.
- Test the search or sort options to ensure you can locate a specific contract by name or counterparty.
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*Beam Help — independent expert support for Zoho. This article is not official Zoho support.*